Help Center

Welcome to Sunbound Payments

An overview of Sunbound Payments and how it works for community leaders.

Move In Deposits

How to Take a One-Time Payment

Step-by-step guide to collecting a single ad hoc payment from a resident.

Review Phase: Reconcile and Close Out a Cycle

How to reconcile results and close out a billing cycle in the Review Phase.

Collect Phase: Tracking Payment Statuses

How to monitor payment statuses and handle failures during the Collect Phase.

Preview Phase: Validate Residents Before You Collect

How to review and confirm your resident billing list before collections begin.

FAQs

Answers to the most common questions from community leaders.